Shipping policy
Shipping Policy
At Genzura, we strive to ensure your orders are delivered promptly and efficiently from our warehouse.
Shipping Overview
At [Your Store Name], we aim to deliver your orders quickly and securely. Our shipping services are available across Pakistan, with delivery times depending on your location.
1. Shipping Within Lahore
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We offer fast and reliable delivery within Lahore.
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Orders within Lahore will be delivered within 2 to 3 business days.
2. Shipping Outside Lahore
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Orders outside Lahore will be delivered within 6 to 7 business days.
3. Shipping Charges
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Shipping charges may vary depending on the order size and location. Charges will be mentioned at checkout before confirming your order.
4. Cash on Delivery (COD)
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We offer Cash on Delivery (COD) for all orders.
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Please ensure accurate contact and address details for a smooth delivery process.
5. Order Processing
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Orders are processed within 24 hours of placement (excluding weekends and public holidays).
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You will receive a confirmation message with tracking details once your order is dispatched.
6. Delays & Issues
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While we strive to meet the estimated delivery time, unexpected delays may occur due to weather, courier issues, or public holidays.
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If your order is delayed beyond the expected timeframe, please contact our customer support for assistance.
7. Contact Us
For any questions regarding your shipment, please reach out to us at:
Email: [Your Email]
Phone: [Your Contact Number]
Address: [Your Store Address]
Thank you for shopping with [Your Store Name]. We appreciate your trust in us!