Shipping policy

Shipping Policy

At Genzura, we strive to ensure your orders are delivered promptly and efficiently from our warehouse.

Shipping Overview

At [Your Store Name], we aim to deliver your orders quickly and securely. Our shipping services are available across Pakistan, with delivery times depending on your location.

1. Shipping Within Lahore

  • We offer fast and reliable delivery within Lahore.

  • Orders within Lahore will be delivered within 2 to 3 business days.

2. Shipping Outside Lahore

  • Orders outside Lahore will be delivered within 6 to 7 business days.

3. Shipping Charges

  • Shipping charges may vary depending on the order size and location. Charges will be mentioned at checkout before confirming your order.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) for all orders.

  • Please ensure accurate contact and address details for a smooth delivery process.

5. Order Processing

  • Orders are processed within 24 hours of placement (excluding weekends and public holidays).

  • You will receive a confirmation message with tracking details once your order is dispatched.

6. Delays & Issues

  • While we strive to meet the estimated delivery time, unexpected delays may occur due to weather, courier issues, or public holidays.

  • If your order is delayed beyond the expected timeframe, please contact our customer support for assistance.

7. Contact Us

For any questions regarding your shipment, please reach out to us at:
Email: [Your Email]
Phone: [Your Contact Number]
Address: [Your Store Address]

Thank you for shopping with [Your Store Name]. We appreciate your trust in us!